There are a few reasons why we had to deduct your winnings. This casino is clearly looking for many reasons not to pay me my fair winnings, so I am not advising anyone to play here. This is not my fault, and I explained this in my correspondence with the casino, but they refused to enter my position and understand my situation. And I didn’t change my mail if it hadn’t been for an incomprehensible blocking from the side of the yahoo service. After all, when registering, I indicated everything correctly and confirmed this data with documents. I asked the reason and they replied that my attempt to change the mail allegedly means that I indicated false data when registering. After that, the casino stopped writing to me about this.īut the casino wrote to me that they would change my email, but cancel the winnings. I checked my IP on many services, which clearly showed that I have a Finnish IP address and I sent them screenshots of these checks. After that, the casino began to write some kind of nonsense that I had not a Finnish, but a Russian IP address. I have fulfilled these requirements as well. The casino then asked me for another document and a selfie with it. I created a new mail for myself on another service and fulfilled their requirements. The specialist replied in the chat that I could do this and asked to send a selfie with a passport and a piece of paper with the name of the casino and the current date on it. I went to the online chat this casino and asked ,can I somehow link a new mail to my casino account. Yahoo blocked my mail after I started sending documents to this casino.

I sent my passport and a selfie with my passport for verification. I played a no deposit bonus for new players at this casino and ended up winning 100 euro. Extreme casino refuses to pay me my honestly won winnings.

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